OpsX Mentor is a selective, operator-led mentoring group for founders who have outgrown guesswork. Freight. Inventory. Margin. Systems. Real decisions. Real numbers. No theory.
They break because operations can't keep up with growth. And by the time it's obvious, the damage is already done — in margin, in cash, in confidence.
Unoptimised carrier mix, poor rate agreements, and dimensional weight inefficiencies compound silently until they become a structural problem no one sees on the surface.
Overstock, stockouts, and misaligned replenishment cycles trap working capital at exactly the moment growth demands it to be available.
What worked at $500K becomes duct tape at $5M. Spreadsheets, manual processes, and stitched-together software create compounding errors at scale.
Operators promoted too early or hired without proper training cannot hold the weight of a scaling business — and every decision escalates upward as a result.
"We can't keep scaling like this" — is the moment OpsX Mentor was built for.
OpsX Mentor is a fortnightly, operator-led mentoring environment where founders and their teams work directly with people who have scaled operations inside the world's most demanding retail brands.
Every session is built around real decisions, real P&Ls, and real commercial pressure — not theory, not slides, not motivational content.
Live sessions led by operators with decades of front-line experience. Real decision reviews across freight, inventory, systems, margin protection, and working capital.
Every member submits their P&L at onboarding. We identify specific, quantifiable opportunities before your first session — no guesswork, no generic advice.
Exclusive access to freight rate optimisation, growth capital, and ERP solutions — typically reserved for enterprise-scale businesses.
Optionally enrol your ops team to upgrade their commercial thinking, decision-making, and execution quality alongside your own mentoring.
All members operate under strict NDA. Real numbers and real decisions can be discussed properly — without exposure, without filter.
These reflect the structural shifts members experience when freight, inventory, systems, and decisions are brought under real control.
Carrier mix optimisation, rate renegotiation, packaging discipline, and 3PL restructuring.
Better planning, reorder discipline, safety stock rationalisation, and demand alignment.
Clearer data, governance frameworks, and defined ownership eliminate escalation delays.
Fixing landed cost leakage, SKU mix inefficiencies, and fulfilment cost structures.
Systems, decision filters, and clear ownership installed and held to account.
Leadership shifts from reactive management to strategic direction — where it belongs.
OpsX Mentor is selective by design. We cap participation to protect the quality of every session. If accepted, you join a curated group of founders and operators facing the same real pressures at your scale.
Every stage is designed to protect quality — for you and for everyone already inside.
Submit your application with key details about your business, challenges, and goals. A $950 refundable deposit confirms intent. Returned immediately if not accepted.
We review your P&L to identify real leverage points. If we can't find a clear path to meaningful commercial improvement, we say so and refund your deposit in full.
If accepted, you sign an NDA and receive a diagnostic summary of your key opportunities. Your seat is confirmed and you're introduced to the group ahead of your first session.
Fortnightly sessions, peer accountability, partner deal access, and direct operational support. No long-term lock-in — sustained by results, not contracts.
Every participant is covered by a mutual NDA from day one. This allows real revenue figures, margin data, supplier relationships, and operational decisions to be discussed openly. It's the only way this environment works at the standard it does.
A recent P&L is required at application. In 20 minutes it reveals freight efficiency, margin leakage, working capital health, inventory discipline, and overhead control. We use this to confirm we can create measurable ROI before you spend a cent on membership.
Every tier is designed to deliver a return that materially exceeds the investment. Most members recover the entry cost through freight and margin improvements alone — before counting inventory, systems, or capital gains.
Nearly two decades of front-line operational leadership inside the world's most demanding retail and luxury brands — a partnership between OpsX and Firestarter bringing together deep operational expertise and growth marketing.
Patrick brought a level of operational clarity and discipline we simply didn't have before. Freight, inventory, and growth planning all became controlled instead of reactive. The impact was immediate and lasting.
In our world, capital only works when the underlying operations are sound. Patrick's operational judgment materially improves outcomes. We now insist he's involved where possible — it significantly increases the likelihood of success for the brands we support.
Working with Patrick fundamentally changed how we run the business. The shift wasn't incremental — it was structural. Freight, inventory, and decision-making all moved from reactive to controlled. The calm and confidence we have now didn't exist before OpsX.
Tell us about your business. If we believe we can create a meaningful commercial outcome for you, we'll be in touch to progress your application. All submissions are reviewed personally.
We'll review your submission and be in touch within 2 business days. If we'd like to proceed, we'll send you details on the next step including the P&L request and application deposit.